Privacy Policy for SerpWeb

Last Updated: June 23, 2025

Welcome to SerpWeb. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

We may collect personal information that you provide to us directly, such as when you create an account, update your profile, use our services, or contact us. This information may include:

  • Account Information: Your name, email address, and password (stored securely hashed).
  • Payment Information: We use a third-party payment processor (e.g., PayPal) to handle payments. We do not store your credit card details. We only receive transaction confirmations and subscription status.
  • Tracking Information: Domains, keywords, and competitor information you provide for us to track on your behalf.
  • Usage Data: We may automatically collect information about your interaction with our service, such as IP address, browser type, and pages visited, to maintain and improve the service.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our service.
  • Process your transactions and manage your subscription.
  • Improve, personalize, and expand our service.
  • Communicate with you, including for customer service and support.
  • Send you technical notices, updates, and security alerts.
  • Monitor and analyze usage and trends to improve your experience.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our service, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information. You can manage your account information through your dashboard settings. To delete your account and associated data, please contact our support team.

6. Cookies

We use cookies to enhance your experience. Cookies are small files that a site transfers to your computer's hard drive through your Web browser that enables the site's systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@serpweb.com.